Frequently Asked Questions
If you can not find the answer here, please feel free to contact us directly.
The warranty term is one year. The design life is thirty years.
We provide free technical guidance during the service life.
We usually provide the factory’s quality inspection report and CE certificates.
According to the requirements of different countries, we can also provide certificates such as UL, CSA, PCoC, SCoC, RCM, PSE, KC, TISI, and SNI.
We are glad to provide a one-stop service from design to door-to-door shipment.
Yes, we can apply for and provide free-of-charge certificates of origin issued by China Customs or the China Council for the Promotion of International Trade, including CO, FORM A/GSP, FORM E, FORM F, etc. Please click HERE to learn more.
Yes, OEM is one of our free services. You just need to provide the logo artwork file.
We support EXW, FOB, CIF, etc. Let’s discuss your needs and determine the most suitable price terms.
We support T/T, sight L/C, cash, Western Union, MoneyGram, etc. Please click to learn more.
We will dispatch the customized sample order within 10 days.
Our production capacity is 10,000 sets per month.
Our MOQ is one set.